This CP Maxx™ catalog provides courses on the use of our proprietary technology solution and the next-generation booking and Customer Relationship Management system
This course takes you through the basic features of CP Maxx™ such as review of the Home page, Navigation, Last Viewed feature, CP Maxx™ icons and the Autocomplete feature.
in this segment you will learn how to find the quick action feature within CP Maxx™. Also you will discover the various functions that are easily accessible from the quick action feature.
Introduction to a new feature called "Buckets". This feature will allow you to research and organize the different aspects of your clients travel.
Did you know that you can link your CP Maxx calendar to Outlook? In this video, we walk you through the steps of getting your calendar integrated with Outlook.
Did you know that you can change the order of the panels on your dashboard? In this video, we will guide you through the steps of customizing the dashboard to meet your needs.
CP Mobile is available for both iPhone and Androids smartphones. It is an app for your clients which lets them stay in touch with you as well as accessing their trips and searching for booking cruises and travel deals.
Provides an overview of how to manage your clients in CP Maxx™ by describing the sub menu functionality and how to manage segments for your clients.
Through a third-party partnership, CP Insights provides you with socio-economic information about your clients / contacts. For a nominal fee, you can retrieve a client’s “spend capability” including their income tier, median age and a description of the spending habits (e.g. high discretionary spending or credit card reliant). Your franchise must be enrolled in the Full Sails program and a client must have an address in order to take advantage of this innovative functionality.
This course will show you how to find and book a hotel through CP Maxx with the use of eConnect.
Cruise Planners has partnered with the top air consolidator in the business, Global Marine Travel. The Find a Flight tool, found in CP Maxx™, provides you the opportunity to book flights for your clients.
This webinar, hosted by Houston Callaway - Technical Product Manager, is about Cruise Planners’ proprietary itinerary builder, Trip Summary. This is a comprehensive demonstration on how to get information from CP Maxx™ into the tool, how to navigate the tool and how it applies to your business and the best way to use it.
Learn how to enter a cruise group into CP Maxx.
Learn how to use the Client Snapshot feature within CP Maxx™ and understand how you can use this for your retention marketing and proactively serve your clients.
As a franchise owner, you have the ability to log in as your associate to help you better support your team when troubleshooting any technical issues for your associate.